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How to transform the work culture in one of the largest companies in Mexico?

March 2015

The challenge consisted of getting a recently created area with more than 3,500 people throughout the Republic to adopt a new philosophy of work by processes, this implied developing a culture within a culture.

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We start from an active research methodology in which we define the problem with an integrative perspective in which we consider three pillars:

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  1. A symbol that managed to synthesize the fundamental values of the strategy.

  2. Train a group of change agents (Mobilizers) to transmit it first-hand.

  3. A communication campaign that would evolve over time.

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These pillars were the main engine to guarantee the replicable transmission mechanisms of the strategy. As part of the adoption strategy, the launch of the strategy was held as a great event with the presence of the three deputy directors and the director of the DCTIPN.

WE GENERATE ​

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A one-year program that included the selection, training and implementation of a first working group to replicate the strategy as well as a communication campaign that accompanied the initiative.

FEATURED ​

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In the organizational climate survey, this project helped to favorably increase the perception of the area by 9% after its implementation.

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CLIENT

Corporate Directorate of Information Technologies and Business Processes PEMEX

 

PROJECT

Adoption of the business strategy by processes (Balance Scorecard) of the DCTIPN

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TYPE OF PROJECT ​

Research project, strategy, capacity building and communication

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SCOPE

National

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DURATION

9 months 

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RECOGNITION

This project won the 2016 A'Design Award in the strategy design category in Como, Italy.

Subsequently, it collaborated with the Pemex Corporate Communications Department in 2017.

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